Car rental in
Texas

I have been renting cars from Sixt Houston Royal Sonesta for almost a year now. I have never had any problems with the service I receive from Dontavian. When I first started renting I was working with Will. Will treated me with the most amazing service possible. Since I come from Austin which is 2 hours away from this location the ease of knowing I can rent, extend, and go in a split second keeps me coming back. When Will moved to another location, Dontavian had no problem filling the shoes of Will. When I need help or have a concern Dontavian has always had a solution and made sure that I always hear from him and how things are going with my rental. He has reached out to far and wide to make sure that me and my family are safe first and foremost, and treated with the best customer care possible. Dontavian has reached an all time high when it comes to customer care. When I was involved in an accident and could not get back to Houston for an exchange on vehicles, Dontavian had no problem finding me a replacement vehicle at the San Antonio location. He walked me through all the steps and details on what to do and he got me in a replacement vehicle the next day! Even on his off days Dontavian makes sure all of his customers have what they need to be able to enjoy their rental experience. If Customer Service was a person, Dontavian is the image! Thank you so much for all that you do for us customers, you deserve all the blessings that come your way! Sixt is lucky to have you on their team!