4.6
4.5578365
Based on 5398 reviews
from our Customer Excitement Score survey*
Listen to what our customers say
Only problem I had was my Handicap Decal was left behind and once I returned to Maryland and realized that I didn't remove it from the drivers side sun visor..I went out late for a grocery run and reached for my Handicap Decal and realized I left it in Charlotte and immediately reached out to Customer Service at least 3 times.I follow up today for the agent to say that it wasn't found. Im not believing that at all and I very disappointed with the outcome.. if one of your workers have it. I reported stolen and it has a serial# that is registered through the state of Maryland.In the event you are stopped by the police it is reported as STOLEN..
I was very pleased with the customer services and I will rent again!
Sharon K,
Maryland
Great experience! Will rent from here again.
I Love their paperless system! It is nice and smooth.
*Our Customer Excitement Score is based on a survey sent to all customers who booked in Charlotte. The score is an average of all customer responses.