I had a great experience just renting with this location. The check-out agent thoroughly reviewed all the existing damage on the car (dents, scrapes, scratches), fully explained what would qualify as new damage, gave us instructions for exiting and returning, and gave us advice and tips for weather apps, driving conditions, and locations to visit. Upon return, a different agent was very courteous, professional, and efficient. We received very clear, friendly, and TRANSPARENT service from start to finish.