For Karam’s help and positive and helpful attitude I would give 5 stars, I was hugely disappointed however with the misleading car sizes and categories on the website. While booking FULL size SUV to make sure 4 adults, kid and lots of luggage will fit I learned that Volvo XC40 or BMW x1 is a full size SUV according to SIXT which i don’t think is the case anywhere in the world and I am sure consumers would confirm. After couple of hours wait, extra money paid and bit of stress I got a larger trunk car but If Karam wasn’t working that day I can tell I’d have to cancel the reservation, loose my money and go to the airport to pick up another one.
Thank you Karam for all your help and time :)