from our Customer Excitement Score survey*
Listen to what our customers say
Staff very good and efficient. Only downside was although I’d purchased a top insurance separately which insisted I’d need no more coverage, the staff did try to scare me into taking out an additional insurance for apparently vandalism 🤔
The desk in the terminal was very helpful and quick with processing the booking. The Sixt parking area is close to the terminal. The staff at the parking area were not helpful. I had to check and verify the damage report, and the fuel was meant to be full but was well below full.
Best car company out there. I rented cars in Italy and in England as well as the United States always the best cars of all the rental companies wonderful staff easy easy out they make everything so wonderful I highly recommend them.
*Our Customer Excitement Score is based on a survey sent to all customers who booked at Sicily Palermo Airport. The score is an average of all customer responses.