We have rented a car at least three or four times from Lille Europe Sixt. They are always prompt and professional. We have never had any problems. The vehicles are excellent , like new and well maintained. We always take out CDW insurance and have never had any quibbles , like some other rental agencies , when we return the vehicles. We have never had any incidents with the vehicles, but have the confidence in this agency that if we did we would have things sorted smoothly.